Support
Frequently asked questions
What is included in Private Client membership?+
Every published programme — foundations, intermediate and advanced — including recorded sessions, written notes, downloadable templates, progress tracking and completion certificates. New modules are added to your access automatically at no extra cost.
Can I buy a single programme instead of subscribing?+
Yes. Programmes marked with a once-off price can be purchased outright and remain in your account permanently, without a subscription.
What happens when I cancel my membership?+
Cancelling stops future billing and your access continues until the end of the period you have already paid for. Any programmes you bought outright, and any certificates issued to you, stay in your account.
Do you offer refunds?+
Yes — a 30-day money-back guarantee on membership and once-off purchases. Refunds are processed by Paddle, our merchant of record.
How do I pay, and in what currency?+
Checkout is handled by Paddle in US dollars, with card and local payment methods supported in most countries. Paddle handles invoicing and any applicable VAT or sales tax.
Do I need trading experience to start?+
No. The Foundations track assumes no prior experience and builds market structure, risk and execution discipline from first principles before the advanced order flow material.
Can I watch on my phone?+
Yes. The academy, lesson player and downloads work on phone, tablet and desktop from the same account.
Is this financial advice or a signal service?+
No. Zenith Academy is education only. Nothing published is financial advice, a recommendation, or a promise of results — see the Risk Disclosure for the full statement.
Still deciding?
Speak to admissions before you commit, or browse the full curriculum and watch the free preview sessions.